About the Role
The Office Assistant will provide administrative and operational support to ensure smooth day-to-day activities at Refined Knife. This role is ideal for someone organized, dependable, and eager to contribute to a fast-growing company.
Requirements
Certificate or Diploma in Business Administration, Secretarial Studies, or a related field.
1–2 years of experience in an administrative or support role.
Strong organizational and multitasking skills.
Good communication and interpersonal skills.
Basic computer skills (Microsoft Office, Google Docs, or similar).
High level of integrity and reliability.
Ability to work independently and as part of a team.
Key Responsibilities
Handle daily administrative tasks including filing, record-keeping, and data entry.
Receive and respond to client calls, messages, and walk-in inquiries.
Support the sales and operations team in managing client orders and service schedules.
Maintain office cleanliness and organization.
Track supplies and assist in stock management and procurement.
Assist in preparing reports, delivery notes, and invoices.
Perform errands such as banking, deliveries, and picking up supplies when needed.
Ensure excellent customer service at all times.
About the Company
At Refined Knife, we bring precision and sharpness back to every blade. We are Uganda’s leading online professional knife sharpening service, helping households, restaurants, butcheries, and chefs keep their tools performing at their best. Our mission is simple — to ensure every cut is clean, every meal is prepared with ease, and every client experiences the power of a truly refined edge.